Shipping Policy
vTerra Farms may ship using USPS Priority Mail, UPS Ground, or FedEx Ground. All products may or may not be available in your area. If a product is not available in your area, you will not be able to checkout through the site if the ship-to address is invalid.
Orders typically ship within 1-2 business days from when it is placed Monday through Friday. Orders placed after 12pm EST on Fridays will ship the following business day. Customers can expect to receive their order within three (3) to ten (10) business days.
Please contact us directly with any shipping questions. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hrs. Please see our Refund Policy for more information.